Unlimited Toll Free and Online Support (800) 229-1130
Call (800) 229-1130 or (952) 882-7730 to get a session key # and click on a link below as directed by our staff.
Software Training Options
WE HAVE AND WILL CONTINUE TO OFFER TRAINING TO ALL ACTIVE BANYON CUSTOMERS. NO ONE WILL BE REFUSED. We do limit trainings during the high support season from the middle of December through January to focus more on customer support and end of year procedures and year end closings. More than likely trainings schedule during this time will be online training sessions.
One or Two days of training is recommended for each core software application initially. A six hour session is considered one day. These hours may be broken out over time but it is highly recommended that the training be completed within a one month time span.
After the software has been in use for a while, supplemental training can be scheduled to learn more advanced features. This supplemental training can be scheduled as a "mini" session over the web. Additionally, we would encourage those customers with staff changes to acquire the supplemental training.
Summary of Training Costs
- Training at your office is $500 per day for core, main software applications plus travel expenses (if 400 miles round trip from Banyon Home Office) Travel expenses if applicable include: Mileage/Airfare, Hotel, Car Rental, & Meals.
- Training at Banyon offices is $300 day
- Training via the Internet (Glance) is $400 per 1 day session (6 hrs). This is an online session using your data.
- Supplemental Focus Training using Internet (Glance) is $100 hr (allows us to see your computer or you to view our computer)
Microsoft OS and Office Fix-it Corner
- Run Disableleasing.exe
If you purchase Microsoft Operating System (OS) 2019 please do not use the Microsoft Access Runtime 16 or 19 component application unless needed for another program. Banyon Data installs it's own runtime version of Access to run the Banyon programs.
- Remember, when installing to a network configuration be sure you have pathed the network server and all attached computers with the UNC or Universal Naming Convention path (ex. server/c:/bdwin) rather than mapping drives (ex. M). Our software performs better this way.
- Microsoft: Fix Network Connection Issues in Windows
- Windows 365 Issues Update:
- Damaging your database files. Check this out