800-229-1130

 Click on the video library topic below to view instructional videos.  More videos are coming!  

View Utility Billing Videos 

  • Adjust a Customer's Balance by Service 
  • How to do a Customer's Final Bill
  • How to remove a Customer's Penalty
  • How to Unpost a Payment and Re-Transfer to Accounting to Reverse Payment
  • How to do a Rate Change
  • How do I Reprint a Customer's Bill and Print a Customer's history of billings 
  • How do I Swap out or Change Out a Customer's Meter
  • How do I do an adjustment to a customer's CREDIT BALANCE, service balance, taxes, surchage, penalty, etc.

 

Fund Accounting V12 Video Library - Vendor, Payments, and End of Year Videos

 

Point of Sale (POS) Video Library

 

Report Writer Video Library

  


UTILITY BILLING VIDEO TOPICS

How do I do an adjustment to a customer CREDIT BALANCE, service balance, taxes, surchage, penalty, etc.

 

How do I do a final billing (Customer Move Out)?

How do I remove a penalty from a customer's account?

How do I un-post a payment and transfer to Banyon Data Fund Accounting?

How do I do a rate change? 

How do I reprint a customer's bill and print a customer's history of billings?

How do I swap out or change out a customer's meter?

How do I do an adjustment to a customer CREDIT BALANCE, service balance, taxes, surchage, penalty, etc.

 

______________________________________________________________________________

Step-by-Step Utility Billing Procedures

Manual Meter Reading Entry

 

 AMR/AMI Meter Device Export and Import Steps (Requires Meter Device Interface Module)

 

At this point you should run a Meter Reading Report that shows current and new readings and usage.

Now, Run the Utility Bill Calculation

 

View and Printing the Billing Register for Review and Editing

 

 Finish Editing Your Bills and Print the Bills Using a Variety of Printing Options

 

 

 

________________________________________________________________________________________________

  

FUND ACCOUNTING VERSION 12 (New) VIDEO TOPICS

 

How do I setup a Vendor or a Customer in Fund Accounting Version 12

 

How to enter Vendor Payment in Fund Accounting V12

 

 

 

How to do an End of Year with Version 12 fund accounting software along with closing months and adding new year.

________________________________________________________________________________________________ 

  

POINT-OF-SALE VIDEO TOPICS

How to add Service Codes and Descriptions to Banyon Data POS

How to re-distribute a batch of transactions to Banyon Data Utility Billing and Fund Accounting.

 How to add Sales Tax options for Services

 How to link POS to other Banyon Database programs (Utility Billing, Prop Mgmt, etc)

  

________________________________________________________________________________________________

  

REPORT WRITER VIDEO TOPICS

How to use Report Writer filtering and sorting. Also shows how to build and save reports to a user defined collection.

 

Report Writer Modifing Data with Grouping and Sorting

 

__________________________________________________________________________