800-229-1130

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Unlimited Toll Free and Online Support (800) 229-1130

Attention IT computer installers:  Trouble Shooting Issues

Setup of Computers and Network Using Banyon Data software

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.   

MANUALS AND QUICK HELPS

How to Create a NEW Report Collection Folder or Category

How to export CSV format Report to Excel - Easy and less editing

How to Guides for Core Products in Version 10 releases

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ONLINE HELP Let's take a look at your software online 

glance  

Call (800) 229-1130 or (952) 882-7730 to get a session key # and click on a link below as directed by our staff.
 

Session 1. http://banyonsupport.glance.net

Session 2. http://bdssupport.glance.net

Session 3. http://bdatasupport.glance.net

Session 4. http://banyonds.glance.net

Session 5. http://banyon.glance.net

Session 6. http://banyononline.glance.net

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Microsoft OS and Office Fix-it Corner
 
 
MicroSoft Fixes or Corrections:
 
 
  • Run this routine that edits the Registry on each computer. In many cases it reduces or eliminate corrupted file incidences when using server network using Windows 10 (1803) workstations.

Run DisableCacheLifetime.exe (updated 7/28/20 to make entries for lanmanstation keys) 

  • Save and Run Disable Leasing routine linked here to remedy Microsoft Window 10 issues with corrupting data.  Available to customers using Windows 10 in a network server configuration. Run this on each computer station and the Server. Be sure to close all open programs.

Run Disableleasing.exe  

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  • If you purchase Microsoft Operating System (OS) 2019 please do not use the Microsoft Access Runtime 16 or 19 component application unless needed for another program.  Banyon Data installs it's own runtime version of Access to run the Banyon programs.  
  • Remember, when installing to a network configuration be sure you have pathed the network server and all attached computers with the UNC or Universal Naming Convention path (ex. server/c:/bdwin) rather than mapping drives (ex. M). Our software performs better this way.

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