Support and Online Instruction

Attention IT computer installers:  Trouble Shooting Issues

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.   

• Video Helps - Watch, Listen and Learn
• View and Print Banyon Basic Summary Installation Guide      
• Hardware Specifications
• IMPORTANT: Computer/Server Install and Setup requirements for IT computer installers.

MANUALS AND QUICK HELPS

• Manuals and User Guides 
• End of Year Guidelines  

How to Create a NEW Report Collection Folder or Category

How to export CSV format Report to Excel - Easy and less editing

How to Guides for Core Products in Version 10 releases

• "How to" Guide Fund Accounting FAQ Version 10
• "How to" Guide Fund Accounting FAQ Version 12  
• "How to" Guide Utility Billing FAQ    
• "How to" Guide Payroll FAQ   

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ONLINE HELP Let's take a look at your software online 

Session 1. http://banyonsupport.glance.net

Session 2. http://bdssupport.glance.net

Session 3. http://bdatasupport.glance.net

Session 4. http://banyonds.glance.net

Session 5. http://banyon.glance.net

If you would like to receive software update notifications via email, please provide us each employee email address and which software application they want to receive update notices for. 

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Microsoft OS and Office Corner

• Save and Run Disable Leasing routine linked here to remedy Microsoft Window 10 issues with corrupting data.  Available to customers using Windows 10 in a network server configuration. Run this on each computer station and the Server. Be sure to close all open programs.

Run Disableleasing.exe  

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• If you purchase Microsoft Operating System (OS) 2019 please do not use the Microsoft Access Runtime 16 or 19 component application unless needed for another program.  Banyon Data installs it's own runtime version of Access to run the Banyon programs.  

• Remember, when installing to a network configuration be sure you have pathed the network server and all attached computers with the UNC or Universal Naming Convention path (ex. server/c:/bdwin) rather than mapping drives (ex. M). Our software performs better this way.

• Microsoft: Fix Network Connection Issues in Windows 

• Windows 365 Issues Update:  https://downdetector.com/status/office-365/news/232863-problems-at-office-365
• Damaging your database files.  Check this out

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NEED CPA or AUDITING SERVICES? 

Banyon has a history of working closely with the following CPA firms dedicated to assisting our customers with accounting issues, standards and principles.  Banyon offers free copies of our Fund Accounting software to any auditing firms that have clients using our software.  This allows customers to send data to our secure FTP site where the auditing firm can download through their specially programmed copy of the software.

Send this letter to your auditing firm for details:  Banyon Auditing Firm Letter

The below sample firms can provide not only auditing help, but contract work if your entity needs help with Banyon Data Accounting Software.

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Order vendor, payroll checks or utility bills?

 Business Forms & Systems - Email: This email address is being protected from spambots. You need JavaScript enabled to view it. - Phone: (800) 842-6239